Wondering how to hire a house cleaner? Learn the best tips for finding reliable cleaning help, what questions to ask, and how to make the right choice for your home and budget.

Hiring a house cleaner can free up your time, reduce stress, and keep your home sparkling clean. But with so many options out there, it’s important to know how to hire a house cleaner who’s trustworthy, efficient, and the right fit for your lifestyle and budget.

Whether you're looking for weekly help, a deep clean before a move, or a seasonal refresh, this guide walks you through everything you need to know.

1. Decide What Kind of Cleaning You Need

Before reaching out to cleaning services, clarify what kind of cleaning you want:

• Routine cleaning: Includes vacuuming, dusting, bathroom/kitchen cleaning, etc.

• Deep cleaning: More intensive—baseboards, behind appliances, etc.

• Move-in/move-out cleaning

• Specialty cleaning: Carpet shampooing, window washing, post-renovation cleanup

Knowing this upfront helps you find a cleaner with the right experience and tools.

2. Choose Between Independent Cleaners vs. Cleaning Companies

Both have pros and cons:

• Independent cleaners may be more affordable and offer flexible services.

• Cleaning companies typically have insurance, employee background checks, and customer service support.

Decide what matters more—cost, accountability, or convenience.

3. Ask for Recommendations

Word of mouth is one of the best ways to find a reliable house cleaner. Ask:

• Friends and family

• Local neighborhood groups (like Nextdoor or Facebook)

• Real estate agents or property managers

Online reviews on Google, Yelp, or Angi can also give insight into service quality and reliability.

4. Interview Potential Cleaners

Yes, an interview! Ask these key questions:

• Are you insured and bonded?

• What services are included in your standard cleaning?

• Do you bring your own supplies?

• Can you provide references?

• What’s your cancellation policy?

• Do you charge hourly or flat rates?

Clear expectations now will prevent miscommunication later.

5. Check References and Reviews

Always follow up on references and check online reviews. A reputable cleaner or company will be happy to provide them. Look for comments on timeliness, thoroughness, and professionalism.

6. Set Clear Expectations in Writing

Once you’ve chosen a cleaner, set terms in writing:

• Frequency and timing of cleanings

• Services included (and any add-ons)

• Payment details

• Supplies to be used

• Entry instructions

Even a simple written agreement keeps everyone on the same page.

7. Be Prepared for the First Visit

Make the first cleaning go smoothly by:

• Decluttering surfaces

• Securing pets

• Leaving clear instructions

• Being available for questions

This helps build a good working relationship and ensures your priorities are met.

8. Evaluate and Adjust

After a few visits, assess how things are going. Don’t be afraid to give constructive feedback or adjust the schedule or scope of work as needed.

Hiring a house cleaner doesn’t have to be complicated. With a bit of research and communication, you can find the right fit to keep your home clean and your mind at ease.

Matt Witte strives to be the best realtor in Andover MA.

Any questions about real estate, reach out to Matt Witte Andover Realtor MA